Energy Concessions in Embedded Networks: How to Claim 2026

What to know

In an embedded network, the site owner or a network operator bills you for power. Many cannot apply a government concession to your bill, so most states pay embedded network residents directly, often into a bank account.

The amounts can differ. NSW pays embedded network customers slightly more, such as $313.50 instead of $285, while Victoria treats embedded network electricity under its Non-mains Energy Concession. Read our guide to embedded networks for your other rights.

Concessions available to embedded network residents

Concessions available to embedded network residents, 2026-27
Program	Where	Worth
Low Income Household Rebate	NSW	Up to $285 a year ($313.50 in embedded networks)
Family Energy Rebate	NSW	Up to $180 a year ($198 in embedded networks)
Seniors Energy Rebate	NSW	$200 a year
Medical Energy Rebate	NSW	Up to $285 a year ($313.50 in embedded networks)
Non-mains Energy Concession	VIC	$58 to $666 a year per energy type
Energy Bill Concession	SA	Up to $291.27 a year
Energy Assistance Payment	WA	$377.14 a year
Embedded network electricity concessions	TAS	$673 low-income rebate, plus medical and life support amounts
Electricity, Gas and Water Rebate	ACT	$800 a year

From official government sources, checked October 2026. Follow the links for full rules.

Rebates by state: NSW, VIC, QLD, SA, WA, TAS, ACT, NT, federal.

What each program requires

Low Income Household Rebate (NSW)

You are named on the electricity account for your home.
You hold a Pensioner Concession Card, Health Care Card, Low Income Health Care Card or Veteran Gold Card.

Paid: As a credit on your electricity bills for retail customers, or into your bank account for embedded network customers. Full details.

Family Energy Rebate (NSW)

You are named on the electricity account for your home.
You received the Family Tax Benefit in the previous financial year.
You have lodged your tax return for that year and Services Australia has finalised your Family Tax Benefit.

Paid: As a credit on your electricity bill for retail customers, or into your bank account for embedded network customers. Full details.

Seniors Energy Rebate (NSW)

You are named on the electricity account for your home.
You hold a valid Commonwealth Seniors Health Card.
You do not receive the Low Income Household Rebate.

Paid: Into your nominated bank account once approved. Full details.

Medical Energy Rebate (NSW)

You, or someone living with you, cannot regulate body temperature when exposed to extreme heat or cold because of a medical condition.
The person meets at least one primary and one secondary qualifying condition, assessed by a registered medical practitioner who has treated them for at least 3 months.
The account holder or the person with the condition holds a Pensioner Concession Card, Health Care Card, Low Income Health Care Card or Veteran Gold Card.

Paid: As a credit on your electricity bill, or into your bank account for embedded network customers. Full details.

Non-mains Energy Concession (VIC)

You hold a Pensioner Concession Card, Health Care Card or Veterans' Affairs Gold Card.
You pay for non-mains energy: LPG, firewood, heating oil, generator fuel, or electricity through an embedded network.
Firewood must be your only fixed heating. Generator fuel claims need the home to be off the mains grid.

Paid: As a yearly payment based on what you spent on each energy type. Full details.

Energy Bill Concession (SA)

You live at the property.
The energy account is in your name and you are listed first on the bill.
You hold a Pensioner Concession Card, Low Income Health Care Card, Commonwealth Seniors Health Card or an eligible Veteran Gold Card, or receive an eligible Centrelink payment such as JobSeeker, Youth Allowance, Parenting Payment, Austudy or ABSTUDY.

Paid: As a credit on your electricity bill for owners and private tenants. Residential park residents and people without a retailer bill get quarterly bank payments. Full details.

Energy Assistance Payment (WA)

You or someone in your household holds a Pensioner Concession Card, Health Care Card, Commonwealth Seniors Health Card or DVA Gold Card. A WA Seniors Card on its own does not qualify.
You are charged for your own electricity use, based on actual or estimated usage.
Tenants must have lived at the address, or have a lease, for at least three months.

Paid: As a credit on Synergy or Horizon Power bills, or by bank transfer from RevenueWA. Full details.

Embedded network electricity concessions (TAS)

You live in an embedded network, such as a retirement village, caravan park or residential complex where the site owner bills you for electricity.
You do not already receive an electricity concession from a retailer or the network operator.
Low-income rebate: you hold a low-income Health Care Card, Pensioner Concession Card, eligible Bridging E visa ImmiCard or Tasmanian Concession Card for community detention.

Paid: Into your bank account. Full details.

Electricity, Gas and Water Rebate (ACT)

You are the primary holder of a Pensioner Concession Card, Low Income Health Care Card, Health Care Card, eligible Veteran Gold Card (Prisoner of War, War Widow or TPI) or ACT Services Access Card.
The electricity account is in your name at your principal place of residence. One rebate per household.
The Commonwealth Seniors Health Card is not eligible.

Paid: As a daily credit on your electricity bill, higher in winter. Embedded network residents are paid directly. Full details.

Common questions

Yes, in most states. You usually apply to the state government instead of a retailer, and the payment goes to your bank account.

If your electricity bill comes from your building owner, strata, park or village operator, or a company that manages the site rather than a mainstream retailer, you are likely in an embedded network.

Yes. For example, the Low Income Household Rebate is $313.50 for embedded network customers against up to $285 for retail customers.

Sources

Every rate on this page comes from the regulator or the regulated retailer. Last checked October 2026. Prices include GST unless we say otherwise.