Email us
Email: contact@wattnavi.com
For a correction, it helps to include:
- the address of the page;
- the figure or statement you think is wrong;
- the source with the correct figure, if you have one.
We check every report against the original source. How we source figures is set out on our data sources page.
Who to contact instead
Emergencies
Call 000 if anyone is in danger. For fallen powerlines or power outages, call your electricity network; see power outages by state. If you smell gas, call your gas network; see gas leak numbers.
- Bills, plans and accounts: your retailer. See retailer contacts.
- Unresolved complaints: your state energy ombudsman. See how to make an energy complaint.
- Concessions and rebates: the state agency named on each rebate page.
- Struggling to pay: ask your retailer for its hardship program. See hardship help.