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Victoria gas

Victoria's Winter Gas Concession: 17.5% Off Winter Gas Bills

Victorian homes use most of their gas in winter, and this concession takes 17.5% off those bills for card holders. Here is how it works and how to make sure you get it.

Checked against regulator sources, October 2026

Worth
17.5% off gas usage and supply costs from 1 May to 31 October
Victoria
Card needed
3 eligible
see below
Type
Gas
of help
Contact
1800 658 521
Victorian Concessions Information Line

About the Winter Gas Concession

The Winter Gas Concession applies to mains gas bills for the period 1 May to 31 October, when Victorian gas use peaks. It takes 17.5% off gas usage and service charges, after any discounts from your retailer.

The first $62.40 of the six-month winter period is not covered; this is worked out as a daily amount on each bill. Very high users, whose bills from 1 May to 31 October 2026 exceed $2,598.58, need to apply for the Excess Gas Concession to keep receiving it.

It sits alongside the Annual Electricity Concession, which covers power bills all year. If you are on bottled LPG rather than mains gas, see the Non-mains Energy Concession instead.

Who can get it

  • You are the mains gas account holder.
  • You hold a Pensioner Concession Card, Health Care Card or Veterans' Affairs Gold Card.
Cards that qualify for the Winter Gas Concession
Card or paymentEligible
Pensioner Concession CardYes
Health Care CardYes
DVA Veteran Gold CardYes
Check the full rules with the Victorian Government before applying.

How much you can get

How the winter gas concession is worked out
StepDetail
Period covered1 May to 31 October each year
Start with your billMains gas usage and service (supply) charges, after retailer discounts
Apply 17.5%To winter usage and supply costs
First $62.40 not coveredThe first $62.40 of the six-month winter bills is excluded, worked out as a daily rate on each bill
Excess thresholdBills over $2,598.58 from 1 May to 31 October 2026 need an Excess Gas Concession application
Source: Victorian Department of Families, Fairness and Housing.

How to apply

  1. Phone your gas retailer, or use its website, and give your concession card details.
  2. Your retailer checks your card with Centrelink and applies the concession to your winter bills.
  3. If your winter gas bills go over the excess threshold, apply for the Excess Gas Concession to keep it.

How it is paid: As a discount on gas bills covering 1 May to 31 October.

Contact: Victorian Concessions Information Line, 1800 658 521. Official information.

Moving or switching retailer?

Concessions applied by your retailer do not always move with you. When you move house or switch, give your card details to the new retailer and check the next bill. See how to claim a concession.

Other energy help in Victoria

See every program on our Victoria rebates page.

Common questions

17.5% of mains gas usage and service charges from 1 May to 31 October, after retailer discounts, with the first $62.40 of the winter period not covered.

Mains gas account holders with a Pensioner Concession Card, Health Care Card or Veterans' Affairs Gold Card.

If your bills from 1 May to 31 October 2026 exceed $2,598.58, apply for the Excess Gas Concession to keep receiving the discount.

Sources

Every rate on this page comes from the regulator or the regulated retailer. Last checked October 2026. Prices include GST unless we say otherwise.