About the Annual Electricity Concession
Unlike the flat-dollar rebates in most states, Victoria's concession is a percentage: 17.5% off your electricity usage and supply charges, after any retailer discounts and solar credits. The more your bill, the more the concession is worth, up to a limit.
The first $171.60 of your yearly bill is not covered, which works out as 8.23 cents a day taken off the concession. On a 4,000 kWh year at the Victorian Default Offer for Powercor, about $1,633, the concession would be worth roughly $256.
Very high users have an extra step. If your bill goes over $4,038.82 in the year starting 1 December 2025, you must apply for the Excess Electricity Concession to keep getting the discount on the part above that amount.
Who can get it
- You are the electricity account holder.
- You hold a Pensioner Concession Card, Health Care Card or Veterans' Affairs Gold Card.
| Card or payment | Eligible |
|---|---|
| Pensioner Concession Card | Yes |
| Health Care Card | Yes |
| DVA Veteran Gold Card | Yes |
How much you can get
| Step | Detail |
|---|---|
| Start with your bill | Electricity usage and service (supply) charges |
| Take off discounts and solar credits | The 17.5% applies to what is left |
| Apply 17.5% | Year-round, on every bill |
| Take off 8.23c a day | This equals 17.5% of the first $171.60 a year, so that part of the bill is not covered |
How to apply
- Phone your electricity retailer, or use its website, and give your concession card details.
- Your retailer checks your card with Centrelink and applies the concession to your bills.
- Ask for it to be backdated if you have been eligible for a while. It can go back up to 12 months.
How it is paid: As a discount on every electricity bill.
Contact: Victorian Concessions Information Line, 1800 658 521. Official information.
Moving or switching retailer?
Concessions applied by your retailer do not always move with you. When you move house or switch, give your card details to the new retailer and check the next bill. See how to claim a concession.
Other energy help in Victoria
- Winter Gas Concession: 17.5% off gas usage and supply costs from 1 May to 31 October.
- Excess Electricity Concession: 17.5% on costs above $4,038.82 a year.
- Medical Cooling Concession: Extra 17.5% off from November to April.
- Life Support Concession: The cost of 1,880 kWh of electricity a year.
- Non-mains Energy Concession: $58 to $666 a year per energy type.
- Utility Relief Grant Scheme: Up to $650 per utility every two years.
- Victorian Energy Upgrades: Upfront discounts, up to $1,610 on reverse-cycle air conditioning.
See every program on our Victoria rebates page.
Common questions
17.5% of your electricity usage and supply charges, after retailer discounts and solar credits, minus 8.23 cents a day, so the first $171.60 of your yearly bill is not covered.
Yes, for up to 12 months, or from your concession card start date if that is more recent.
It may be a problem with your card details, or your usage may have passed the excess threshold of $4,038.82 a year. Your retailer will send an Excess Electricity Concession form if that is the case.
Sources
Every rate on this page comes from the regulator or the regulated retailer. Last checked October 2026. Prices include GST unless we say otherwise.