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Gas networks

Australian Gas Networks: Who Runs Your Pipes and Who to Call

A gas network owns the pipes and meter, handles leaks and connects new homes. Here is every network, its area and its emergency number.

Checked against AER and network data, October 2026

Customers
4.5m
AER-regulated networks, 2024
Pipeline
76k km
distribution
Disconnections
43,166
in 2024
Networks
7
covered here

Gas networks and leak numbers

Jemena Gas Networks

Gas leaks and emergencies: NSW

131 909jemena.com.au

Australian Gas Networks

Gas leaks and emergencies: VIC, SA, QLD, NSW

1800 427 532 (1800 GAS LEAK)agig.com.au/emergency-contacts

Multinet Gas Networks

Gas leaks and emergencies: VIC

132 691energysafe.vic.gov.au/community-safety/emergencies/gas-emergencies

AusNet gas network

Gas leaks and emergencies: VIC

13 67 07energysafe.vic.gov.au/community-safety/emergencies/gas-emergencies

Evoenergy gas network

Gas leaks and emergencies: ACT, NSW

13 19 09evoenergy.com.au/about-us/contact-us

Allgas Energy

Gas leaks and emergencies: QLD, NSW

1800 427 532allgas.com.au/contact-us/

ATCO Gas Australia

Gas leaks and emergencies: WA

13 13 52kleenheat.com.au/help/emergencies/how-do-i-report-a-gas-emergency

If you smell gas

Call 000 if anyone is in danger. Otherwise, turn off the gas at the meter if it is safe, put out flames, do not use electrical switches, open doors and windows, and call your network. See what to do in a gas leak.

Gas networks in numbers

Gas distribution networks regulated by the AER
NetworkCustomersHomesPipelineAsset base
Jemena Gas Networks (NSW)1,535,2901,500,65326,549 km$3.8 billion
Australian Gas Networks (VIC)762,771738,68112,558 km$2.1 billion
Australian Gas Networks (SA)483,336471,7388,664 km$2.0 billion
Multinet Gas Networks (VIC)723,323706,67010,077 km$1.6 billion
AusNet Services (VIC)823,858804,13513,177 km$2.0 billion
Evoenergy (ACT)153,498150,4924,806 km$415 million
AER, State of the energy market 2025, figure 5.3. Customer numbers for 2024.

Allgas in Queensland and Australian Gas Networks' Queensland network are not covered by the AER's full price regulation, and ATCO in WA is regulated by WA's Economic Regulation Authority.

Which network am I on?

  • Jemena Gas Networks: Sydney, Newcastle, the Central Coast, Wollongong and many regional NSW towns, through its coastal, country and capital region networks.
  • Australian Gas Networks: Northern and south-eastern Melbourne and northern and eastern Victoria; Adelaide and the SA networks at Mount Gambier, Port Pirie, Whyalla, the Riverland and Murray Bridge; northern Brisbane and the Northern and Wide Bay networks in Queensland; and Wagga Wagga, Albury and other southern NSW towns.
  • Multinet Gas Networks: Inner and outer eastern Melbourne, the Yarra Ranges and South Gippsland.
  • AusNet gas network: Western Melbourne and central and western Victoria, including Geelong, Ballarat and Bendigo.
  • Evoenergy gas network: Canberra and the ACT, plus Queanbeyan and part of the NSW Shoalhaven.
  • Allgas Energy: South of the Brisbane River, the Gold Coast, Toowoomba and Oakey, plus a small part of northern NSW.
  • ATCO Gas Australia: Perth and Mandurah, Geraldton, Bunbury, Busselton and other towns in the Mid West and South West.

Your bill names your distributor and shows your meter number (the MIRN in most states).

Common questions

Your gas distributor, using the emergency number on your bill. Call 000 first if anyone is in danger.

The network owns and maintains the pipes and meter and responds to leaks and outages. The retailer sells you gas and sends the bill.

Jemena Gas Networks in NSW, with 1,535,290 customers in 2024, according to the AER.

Sources

Network figures come from the AER. Emergency numbers come from Energy Safe Victoria and each network. Last checked October 2026. Prices include GST unless we say otherwise.