AGN emergency and contact numbers
Australian Gas Networks
Gas leaks and emergencies
1800 427 532 (1800 GAS LEAK)agig.com.au/emergency-contacts
AGN in numbers
| Network | Customers | Homes | Pipeline | Asset base |
|---|---|---|---|---|
| Australian Gas Networks (VIC) | 762,771 | 738,681 | 12,558 km | $2.1 billion |
| Australian Gas Networks (SA) | 483,336 | 471,738 | 8,664 km | $2.0 billion |
Gas prices on the AGN network
| Retailer | Plan | Yearly cost | First rate | Supply |
|---|---|---|---|---|
| GloBird Energy | GloBird FULLHOUSE Residential(Central)-Australian Gas Networks | $1,435 | 2.43c/MJ | $0.66/day |
| CovaU | Super Saver Residential Gas AGN | $1,591 | 2.84c/MJ | $0.88/day |
| Dodo Power & Gas | Real Deal - Australian Gas Networks Central 2 | $1,737 | 4.03c/MJ | $0.62/day |
| Momentum Energy | Home Comfort Gas Australian Gas Networks Central | $1,859 | 3.74c/MJ | $1.02/day |
| Lumo Energy | Lumo Plus | $1,896 | 4.20c/MJ | $0.71/day |
AGN does not sell gas to households. Retailers buy access to its pipes and set their own prices. The table shows the cheapest plans for one postcode on the network; prices differ between tariff zones. Other areas priced: Shepparton, Adelaide, Mount Gambier, Brisbane CBD, Wagga Wagga, Albury. See gas prices in the state.
Connecting, disconnecting and abolishing
New connections and permanent removals are arranged through your retailer, which books the work with AGN. Under AEMC rules made in December 2025 and 2026, new gas connections and customer-requested abolishments in the networks the rules cover will carry upfront, cost-reflective charges as each network's next access arrangement starts. See disconnecting from gas.
Common questions
1800 427 532 (1800 GAS LEAK). Call 000 first if anyone is in danger.
No. Australian Gas Networks runs the pipes. You buy gas from a retailer, which bills you and pays AGN for network access.
CK Infrastructure Holdings, through the Australian Gas Infrastructure Group.
Sources
Network figures and owners come from the AER. Contact numbers come from the network or the state safety regulator. Last checked October 2026. Prices include GST unless we say otherwise.