About TasNetworks
TasNetworks is owned by the Tasmanian Government. It is one of only a few businesses in Australia that run both transmission and distribution, and it serves about 307,000 customers over nearly 23,000 kilometres of distribution line.
If your power goes out, contact TasNetworks, not Aurora Energy. Aurora sends the bill, but TasNetworks owns the lines and restores supply.
Tasmania is connected to the mainland by the Basslink undersea cable, which lets the state import power in dry years and export hydro and wind power at other times.
Owner: Owned by the Tasmanian Government. It runs both the transmission and distribution networks in the state.
TasNetworks in numbers
| Customers | 307,118 |
|---|---|
| Residential customers | 262,511 |
| Line length | 22,947 km |
| Overhead | 20,151 km |
| Underground | 2,796 km (12%) |
| Customers per km of line | 13.4 |
| Regulatory asset base | $2.3 billion |
| Homes on cost-reflective network tariffs | 25.6% (2024) |
| Regulatory period | 2024-29 |
Across all networks the AER regulates, the average is 14.5 customers per kilometre of line and 37.4% of homes on cost-reflective tariffs. Fewer customers per kilometre generally means higher costs per customer and longer outages. See network reliability.
TasNetworks power outages and faults
TasNetworks
Electrical emergencies, 24/7
132 004tasnetworks.com.au/Power-outages/Current-power-outages
Check TasNetworks's current outages first. If your outage is not listed, report it by phone or online. If only your home is affected, check your switchboard: see power out in your house.
For planned work, TasNetworks must give you at least four business days' notice under the National Energy Retail Rules, and written notice if you are registered for life support. See planned outages.
Fallen powerlines
Treat any fallen line as live. Stay well back, call 000 if anyone is in danger, then call TasNetworks. See fallen powerline safety.
More on outages in Tasmania: power outages in Tasmania and compensation for long outages.
What TasNetworks means for your bill
Network charges are built into your retailer's usage rate and daily supply charge. The AER found network charges were up to 46% of a residential bill in 2024. On the regulated standing offer for the TasNetworks area in 2026-27, the price is 24.75c per kWh and $1.82 a day, about $1,654 a year at 4,000 kWh.
Retailers compete in this network. As at 14 October 2026, the cheapest generally available flat-rate plan was Solstice Energy's Select Residential Flat Rate, at about $1,618 a year for 4,000 kWh. See the full ranking.
How network prices are decided: AER determinations and network charges explained.
Connecting solar on the TasNetworks network
TasNetworks approves every new solar connection and sets the export limit for your address. Your installer applies on your behalf. Read about export limits, export charges and the emergency backstop before you buy.
Questions about TasNetworks
132 004 (electrical emergencies, 24/7). Call 000 first if anyone is in danger.
No. TasNetworks owns and runs the network. Your retailer sends the bill and sets your plan, and pays TasNetworks to deliver the power. Call TasNetworks about outages and faults, and your retailer about bills.
Owned by the Tasmanian Government. It runs both the transmission and distribution networks in the state.
About 307,118, of which 262,511 are homes, according to the AER as at 30 June 2024.
Sources
Every rate on this page comes from the regulator or the regulated retailer. Last checked October 2026. Prices include GST unless we say otherwise.