About Endeavour Energy
Endeavour Energy connects about 1.1 million homes and businesses, and says its network serves around 2.8 million people. It covers some of the fastest-growing suburbs in the country, so connecting new estates in the west and south-west of Sydney is a big part of its work.
Like Ausgrid, Endeavour was partly privatised through a 99-year lease of a 50.4% interest, with the NSW Government keeping the rest. The Australian Energy Regulator sets how much revenue it can recover from customers over each regulatory period.
Western Sydney summers are hotter than the coast, so peak demand on Endeavour's network comes on hot afternoons and evenings when air conditioners run across the region.
Owner: A 50.4% interest is held under a 99-year lease by a consortium including Macquarie Asset Management, British Columbia Investment Management Corporation and the Qatar Investment Authority. The NSW Government keeps the other 49.6%.
Endeavour in numbers
| Customers | 1,112,797 |
|---|---|
| Residential customers | 1,014,469 |
| Line length | 40,430 km |
| Overhead | 22,812 km |
| Underground | 17,618 km (44%) |
| Customers per km of line | 27.5 |
| Regulatory asset base | $8.6 billion |
| Homes on cost-reflective network tariffs | 24.2% (2024) |
| Regulatory period | 2024-29 |
Across all networks the AER regulates, the average is 14.5 customers per kilometre of line and 37.4% of homes on cost-reflective tariffs. Fewer customers per kilometre generally means higher costs per customer and longer outages. See network reliability.
Endeavour power outages and faults
Endeavour Energy
Outages, faults and electrical emergencies, 24/7
Check Endeavour's current outages first. If your outage is not listed, report it by phone or online. If only your home is affected, check your switchboard: see power out in your house.
For planned work, Endeavour must give you at least four business days' notice under the National Energy Retail Rules, and written notice if you are registered for life support. See planned outages.
Fallen powerlines
Treat any fallen line as live. Stay well back, call 000 if anyone is in danger, then call Endeavour. See fallen powerline safety.
More on outages in New South Wales: power outages in New South Wales and compensation for long outages.
What Endeavour means for your bill
Network charges are built into your retailer's usage rate and daily supply charge. The AER found network charges were up to 46% of a residential bill in 2024. On the Default Market Offer for the Endeavour area in 2026-27, the price is 33.73c per kWh and $1.85 a day, about $2,025 a year at 4,000 kWh.
Retailers compete in this network. As at 14 October 2026, the cheapest generally available flat-rate plan was Tango Energy's Everyday Easy, at about $1,533 a year for 4,000 kWh. See the full ranking.
How network prices are decided: AER determinations and network charges explained.
Places on the Endeavour network
City guides with local bills, solar output and installation numbers: Sydney, Wollongong, Blue Mountains.
Connecting solar on the Endeavour network
Endeavour approves every new solar connection and sets the export limit for your address. Your installer applies on your behalf. Read about export limits, export charges and the emergency backstop before you buy.
Questions about Endeavour
131 003 (outages, faults and electrical emergencies, 24/7). Call 000 first if anyone is in danger.
No. Endeavour Energy owns and runs the network. Your retailer sends the bill and sets your plan, and pays Endeavour to deliver the power. Call Endeavour about outages and faults, and your retailer about bills.
A 50.4% interest is held under a 99-year lease by a consortium including Macquarie Asset Management, British Columbia Investment Management Corporation and the Qatar Investment Authority. The NSW Government keeps the other 49.6%.
About 1,112,797, of which 1,014,469 are homes, according to the AER as at 30 June 2024.
Sources
Every rate on this page comes from the regulator or the regulated retailer. Last checked October 2026. Prices include GST unless we say otherwise.