About Powercor
Powercor has about 937,000 customers and nearly 78,000 kilometres of line, almost 90% of it overhead. Its area takes in the fast-growing western suburbs around Werribee and Melton as well as Geelong, Ballarat, Bendigo and the farming districts to the South Australian border.
It is the sister network of CitiPower. Together they say they power more than 1.1 million homes and businesses from Melbourne's CBD to the South Australian border.
Long rural lines run through bushfire-prone country, so the network has to meet Victoria's bushfire mitigation rules, which shape how it builds and maintains lines in high-risk areas.
Owner: Part of Victoria Power Networks, 51% owned by CK Infrastructure Holdings and Power Assets Holdings, and 49% by Spark Infrastructure, which is owned by KKR, the Ontario Teachers' Pension Plan and PSP Investments.
Powercor in numbers
| Customers | 936,897 |
|---|---|
| Residential customers | 817,917 |
| Line length | 77,747 km |
| Overhead | 68,750 km |
| Underground | 8,997 km (12%) |
| Customers per km of line | 12.1 |
| Regulatory asset base | $5.7 billion |
| Homes on cost-reflective network tariffs | 31.7% (2024) |
| Regulatory period | 2026-31 |
Across all networks the AER regulates, the average is 14.5 customers per kilometre of line and 37.4% of homes on cost-reflective tariffs. Fewer customers per kilometre generally means higher costs per customer and longer outages. See network reliability.
Powercor power outages and faults
Check Powercor's current outages first. If your outage is not listed, report it by phone or online. If only your home is affected, check your switchboard: see power out in your house.
Fallen powerlines
Treat any fallen line as live. Stay well back, call 000 if anyone is in danger, then call Powercor. See fallen powerline safety.
More on outages in Victoria: power outages in Victoria and compensation for long outages.
What Powercor means for your bill
Network charges are built into your retailer's usage rate and daily supply charge. The AER found network charges were up to 46% of a residential bill in 2024. On the Victorian Default Offer for the Powercor area in 2026-27, the price is 28.22c per kWh and $1.38 a day, about $1,633 a year at 4,000 kWh.
Retailers compete in this network. As at 14 October 2026, the cheapest generally available flat-rate plan was 1st Energy's 1st Emerald, Residential - Anytime, at about $1,236 a year for 4,000 kWh. See the full ranking.
How network prices are decided: AER determinations and network charges explained.
Places on the Powercor network
City guides with local bills, solar output and installation numbers: Melbourne, Geelong, Ballarat, Bendigo, Shepparton, Mildura, Warrnambool.
Connecting solar on the Powercor network
Powercor approves every new solar connection and sets the export limit for your address. Your installer applies on your behalf. Read about export limits, export charges and the emergency backstop before you buy.
Questions about Powercor
13 24 12 (faults and emergencies, 24/7). Call 000 first if anyone is in danger.
No. Powercor owns and runs the network. Your retailer sends the bill and sets your plan, and pays Powercor to deliver the power. Call Powercor about outages and faults, and your retailer about bills.
Part of Victoria Power Networks, 51% owned by CK Infrastructure Holdings and Power Assets Holdings, and 49% by Spark Infrastructure, which is owned by KKR, the Ontario Teachers' Pension Plan and PSP Investments.
About 936,897, of which 817,917 are homes, according to the AER as at 30 June 2024.
Sources
Every rate on this page comes from the regulator or the regulated retailer. Last checked October 2026. Prices include GST unless we say otherwise.